The University Store is located on the ground floor of the Lane University Center which sits in the center of the campus. The University Store is owned and operated by Frostburg State University for the benefit of Students, Faculty, Staff and Alumni. We are your college bookstore and we are committed to providing all course related textbooks, supplies&materials needed in the pursuit of higher education and to offer quality merchandise and unquestionable service at the lowest possible price. Please feel free to contact anyone of the University Store Staff for the service you deserve!
WHERE TO FIND US
The University Store is located in the lower level of Lane University Center. The Lane University Center was recently renovated and is centrally located near the clock tower.
WHEN TO FIND US
Our regular fall and spring semester hours are: Monday through Friday, 8:00 a.m. to 4:15 p.m. Sunday hours the day before classes begin and many selected Saturdays during the semester. We're open extended hours during fall and spring book rushes. Our hours during intersession and summer are Monday through Friday, 8:00 a.m. to 4:15 p.m.
WHERE TO CONTACT US
Please feel free to call (301 687 4341) or e-mail (firstname.lastname@example.org) if you don't see what you're looking for here on our web site at http://bookstore.frostburg.edu.
PRODUCTS WE OFFER
The University Store carries required textbooks and supplies, reference materials, a selection of general interest and leisure reading material such as magazines and local authors, computer software & peripherals, electronic items, such as batteries, previously viewed DVDs, Frostburg State memorabilia, imprinted clothing & gifts, greeting cards, snack foods & cold beverages, room accessories, health & beauty aids, laundry & cleaning supplies, general, every day gifts. We like to think we have everything you might need. We try to carry everything that you will need to be academically successful during your time at Frostburg. And we carry products that are just meant to make your life easier, to entertain you, or to help you relax. We also try to provide services to make your life easier. As always, if you have suggestions for products that you'd like us to carry or services you'd like us to provide, please let us know. For your convenience the FSU Bookstore accepts cash, traveler's checks, personal checks, and credit cards (MasterCard, Visa and Discover). We also accept Bobcat Express the convenient easy way to make cashless purchases all over campus and approximately a dozen places off campus.
The BOBCAT EXPRESS is a debit card program available to all students, faculty and staff. This program is accessed through the FSU ID card. It is money management system that is convenient and secure. Bobcat Express can be used to make purchases on campus at the FSU Bookstore, The Game room, Ticket Box Office, Athletic Concessions, Appalachian Station food stations, Chesapeake Dining Hall, Sub Zero, Cat Trax, and soda vending machines. It can be used to pay for services in Brady Health Center, The Business Office, Library Desk, and to pay for copies on copiers in the Library and the Lane Center. There are 10 off-campus locations where Bobcat Express is currently accepted. They include: McDonalds, Main Street Books, Kelly's Pizza, Dominos Pizza, Sheetz, B&B Country Meats, Subway, Pizza Hut, Martins Food Market, Frostburg Pizza II and Pharacare. You can make you initial deposit or put additional funds on deposit at any time using our web site or sending a new check. Funds never disappear; they carry over to the next semester or academic year. Upon request, a check will be issued for any remaining balance at the end of the academic year.
SPECIAL PRODUCTS WE OFFER
Discounted Software. Frostburg State students can get unbelievable discounts on software. Just follow the link on our home page "Discounted MS Software" or click here. Through a special arrangement between the University System of Maryland and Microsoft, the University Store can provide you with unbelievable prices on software.
Custom Apparel. We struggled for years to have everything you might want-sport shirts, apparel for academic departments, classes, etc. But we couldn't have it all-until now! Check out the link where you can order Customized FSU Apparel.
SERVICES WE OFFER
Stamps. We sell postage stamps at face value-either full books of 20 or single first class stamps.
Special Orders. We offer special order services for textbooks, supplies, computer products. Games for WII, PS3 and X-Box 360 can be special ordered as well. All games are sold at competitive prices and we can usually have them here next day.
Shipping Services. We offer shipping services for any package you want to ship to anywhere. The cost of the service is just what the shipping cost is as calculated by UPS World-Wide ground rates plus $2.50 for a handling and packaging charge.
Student Book Buy Back. Four times during year (2 major and 2 lesser) there are Student Book Buy Backs. The two major Book Buy Backs are held during the last two weeks of the semester. Usually from 9am till 4 pm daily and usually they are held in two different locations. One at the University Store Buyback Back window and the other at the Center Street Parking lot trailer.
Graduation Fair. Each semester, the University Store invites eligible seniors to attend the "Grad Fair" where they pick up their free Cap & Gown. They are given the opportunity order Personalized Graduation Announcements and Balfour Class Rings. Departments representing Career Services, the Graduate School and the Alumni Association are available for seniors to speak with. It's fun and a way for seniors to take care of all their graduation needs in one location and at one time. Best part is the there are light refreshments as well as lots of nice free drawings for great gifts.
FULL SERVICE ONLINE SECURE E_STORE
The University Store has a full service online store that offers you the ability to purchase new, used, and rental textbooks that are in the physical store conveniently located on the campus, plus approximately 1000 apparel, alumni gifts and gift cards that can be purchased completely secured. For your convenience our online store accepts Visa, MasterCard and Discover (Novus network) forms of payment.
Processing Time. We attempt to ship your order the day you place it. Sometimes it will be shipped the next day. Weekend orders are processed and shipped on Mondays.
How we Ship. We will ship your order via UPS Ground. Packages generally take 2-3 days to reach an address in the continental U.S.
Shipping Rates. Our shipping charges for the Continental U.S. are as follows:
Orders of $50.00 or less--$9.95
Orders of $50.01 to $150.00--$13.95
Orders of $150.01 to $300.00--$16.95
Orders of $300.01 or over--$21.95
Foreign Addresses. We cannot ship to APO's FPO's or other foreign addresses
We belong to three buying groups, New England Buying Consortium, Connect-to-One and Independent College Buying Association so we have the buying power of large chain stores. But we're answerable to our campus community-not to a corporate office. So you'll find that we have what you need, when you need it, at very competitive prices. Because we are owned and operated by Frostburg State University (and not some large, for-profit corporation), our goal is to control textbook costs. We do that with the cooperation of the Faculty and by offering about 45% of our textbooks used. So don't believe everything you read at the other on-line book sites-they aren't necessarily "cheaper". There are two big advantages for shopping with us. First, one-stop shopping with us (here on our web site or in the store) gives you WHAT you need, WHEN you need it, at COMPETITIVE PRICES, from PEOPLE YOU KNOW (or will soon know!). You'll be assured that you'll have the correct editions of the books you need when you purchase from us. And, if you have to return a book, we'll give you your refund on the spot. You can save shipping charges by picking up your order or, if you prefer, we can ship your order to you. Remember, before you buy elsewhere, check with us!
The University Store is proud to say that we are members of the following Professional Development Associations: The National Association of College Stores,
The Middle Atlantic College Stores Association, The National Association of College Auxiliary Services and The National Association of Campus Card Users. All of the associations promote networking opportunities and professional development. The Bookstore also has memberships with the following buying groups that allow us to have increased buying power: The New England Buying Consortium, Connect-2-One, The Independent College Buying Association.
Now that you know something about The University Store of Frostburg State University and if you can think of any questions we haven't already answered, just call or send an e-mail message.
The University Store
Lane University Center
101 Braddock Road
Frostburg, MD 21532
P301 687 4341
F301 687 7041
Copyright © 2009 FSU Bookstore. All rights reserved.