The University Store is located on the ground floor of the
Lane University Center which sits in the center of the campus.
The University Store is owned and operated by Frostburg State University for the benefit of Students,
Faculty, Staff and Alumni. We are your college bookstore and we are committed to provide all
course related textbooks, supplies&materials needed in the pursuit of higher education and to
offer quality merchandise and unquestionable service at the lowest possible price. Please feel free
to contact anyone of the
Bookstore Staff for the service you deserve!WHERE TO FIND USThe University Store is located in the lower level of Lane University Center. The Lane Center is centrally located near the clock tower.
WHEN TO FIND USOur regular hours are: Monday through Friday, 8:00 a.m. to 4:15 p.m. Sunday hours the day before classes begin and many selected Saturdays during the semester. We're open extended hours during fall and spring book rushes.
WHERE TO CONTACT USPlease feel free to call (301 687 4341) or E-mail if you don't see what you're looking for here on our web site at http://bookstore.frostburg.edu.
PRODUCTS WE OFFERThe University Store carries required textbooks and supplies, reference materials, a selection of general interest and leisure reading material and local authors,
computer accessories, electronic items, such as batteries, Frostburg State memorabilia, imprinted clothing & gifts, greeting cards, snack foods & cold beverages,
room accessories, health & beauty aids, laundry & cleaning supplies, and general, every day gifts. We like to think we have everything you might need. We try to carry
everything that you will need to be academically successful during your time at Frostburg. And we carry products that are just meant to make your life easier, to entertain you,
or to help you relax. We also try to provide services to make your life easier. As always, if you have suggestions for products that you'd like us to carry or services
you'd like us to provide, please let us know. For your convenience, the University Store accepts cash, traveler's checks, personal checks, and credit cards
(MasterCard, Visa and Discover). We also accept Bobcat Express
the convenient easy way to make cashless purchases all over campus and approximately a dozen places off campus.
BOBCAT EXPRESSBOBCAT EXPRESS is a debit card program available to all students, faculty and staff. This
program is accessed through the FSU ID card. It is money management system that is convenient and secure. Bobcat Express can be used to make purchases on campus at the
University Store, the Game room, Ticket Box Office, Athletic Concessions, Appalachian Station food stations, Chesapeake Dining Hall, Sub Zero, Cat Trax, and soda vending machines. It can be used to pay for services in Brady Health Center, The Business Office, Library Desk, and to pay for copies on copiers in the Library and the Lane Center. There are 12 off-campus locations where Bobcat Express is currently accepted. They include: McDonalds, Main Street Books, Sheetz, Subway, Pizza Hut, Martins Food Market, Malino's Pizza, Gianni's Pizza, Fat Boy's Pizza, Foodlion in Frostburg, Burger King in Frostburg and Pharmacare.
You can make deposits to your Bobcat Express account any time during regular business hours in person, by mail or by phone using cash, Visa, Mastercard or Discover Card
at the Business Office (located in Pullen Hall), at the University Store, or online. Funds never disappear; they carry over to the next semester or academic year.
Upon request, a check will be issued for any remaining balance above $10.00 at the end of the academic year.
Check out the Bobcat Express website for more information.
HOW TO USE FINANCIAL AID TO PURCHASE BOOKS/SUPPLIES
1. Place an order online at http://bookstore.frostburg.edu.
2. Choose the payment option "Bobcat Express Card."
3. Note the total price of books (keep in mind the New prices in case Used are not available).
4. Email the Billing Office at firstname.lastname@example.org advising the total dollar amount to transfer to the student's Bobcat Card. It is wise to tell them the maximum price in case Used is not available.
5. Orders may be picked up after the money is transferred and the order is processed.SPECIAL PRODUCTS WE OFFERDiscounted Software. Frostburg State students can get discounts on software. Just follow the link on our
home page "Discounted MS Software" or click here. Through a special arrangement between the University System of Maryland
and Microsoft, the University Store can provide you with low prices on software.
SERVICES WE OFFERStamps. We sell postage stamps at face value-either full books of 20 or single first class stamps.
Special Orders. We offer special order services for textbooks, supplies, and various computer products including console games.
Shipping Services. We offer shipping services for any package you want to ship to anywhere. The cost of the service is just what the shipping cost is as
calculated by UPS World-Wide ground rates plus $2.50 for a handling and packaging charge.
Student Book Buy Back. Four times during year (2 major and 2 lesser) there are Student Book Buy Backs. The two major Book Buy Backs are held during the last
two weeks of the semester. Usually from 9am till 4 pm daily and usually they are held in two different locations. One in the University Store
and the other in our buyback trailor located inside the Center Street Parking lot.
Graduation Fair. Each semester, the University Store invites eligible seniors to attend the "Grad Fair" where they can pick up their free Cap & Gown and tickets.
Graduates can order Personalized Graduation Announcements and Balfour Class Rings online anytime
but it is best to allow 4-6 weeks for shipment of personalized announcements. Various departments on campus, such as Special Academic Services and Alumni Services,
are available for seniors to speak with at each Grad Fair event. It's fun and a way for seniors to take care of all their graduation needs in one location and at one time.
There are light refreshments as well and free drawings for great gifts.
FULL SERVICE ONLINE SECURE E_STOREThe University Store has a full service online store that stocks all the new and used textbooks that are in the physical store conveniently located on the campus,
plus approximately 1000 apparel, alumni gifts and gift cards that can be purchased completely secured. For your convenience our online store accepts
Visa, MasterCard and Discover (Novus network), as well as Bobcat Express forms of payment.
Processing Time. We attempt to ship your order the day you place it. Sometimes it will be shipped the next day. Weekend orders are processed and shipped on Mondays.
How we Ship. We will ship your order via UPS Ground. Packages generally take 2-3 days to reach an address in the continental U.S.
Shipping Rates. Our shipping charges for the Continental U.S. are as follows:
Orders of $0.00 - $4.00= $4.95
Orders of $4.01 - $50.00= $9.95
Orders of $50.01 - $150.00= $13.95
Orders of $150.01 - $300.00= $16.95
Orders of $300.01 or over= $21.95
Foreign Addresses. We cannot ship to APO's FPO's or other foreign addresses
PRICINGWe belong to three buying groups, New England Buying Consortium, Connect-to-One and Independent College Buying Association so we have the buying power of large chain stores. But we're answerable to our campus community-not to a corporate office. So you'll find that we have what you need, when you need it, at very competitive prices. Because we are owned and operated by Frostburg State University (and not some large, for-profit corporation), our goal is to control textbook costs. We do that with the cooperation of the Faculty and by offering about 45% of our textbooks used. So don't believe everything you read at the other on-line book sites-they aren't necessarily "cheaper". There are two big advantages for shopping with us. First, one-stop shopping with us (here on our web site or in the store) gives you WHAT you need, WHEN you need it, at COMPETITIVE PRICES, from PEOPLE YOU KNOW (or will soon know!). You'll be assured that you'll have the correct editions of the books you need when you purchase from us. And, if you have to return a book, we'll give you your refund on the spot. You can save shipping charges by picking up your order or, if you prefer, we can ship your order to you. Remember, before you buy elsewhere, check with us!
MEMBERSHIPSThe University Store is proud to say that we are members of the following Professional Development Associations: The National Association of College Stores,The Middle Atlantic College Stores Association, The National Association of College Auxiliary Services and The National Association of Campus Card Users. All of the associations promote networking opportunities and professional development. The Bookstore also has memberships with the following buying groups that allow us to have increased buying power: The New England Buying Consortium, Connect-2-One, The Independent College Buying Association.…AND FINALLYNow that you know something about the University Store of Frostburg State University and if you can think of any questions we haven't already answered, just call or send an e-mail message.
101 Braddock Road
Frostburg, MD 21532
P301 687 4341
F301 687 7041
Copyright © 2009 FSU Bookstore. All rights reserved.